FIND THE RIGHT SERVICE SOLUTION
Explore our mortgage origination, processing & servicing options
Loan origination
Though origination can sometimes be challenging and time-consuming CU Mortgage Express streamlines and accelerates the process through the combination of access to CU Mortgage Express’ experts and your co-branded website designed to create a better experience for you and your members.
If you have the need, CU Mortgage Express even offers full-time, experienced loan originators who work as an extension of your credit union, providing the highest quality service and best mortgage products available.
With CU Mortgage Express, you and your members are guided through the complete mortgage process, from application to closing.
FASTER CLOSING TIMES in
30-35 days
CREDIT UNION FRIENDLY SOLUTIONS for members looking to buy or refinance
REGULAR REPORTS outlining the mortgage application and loan activity of your members
OPPORTUNITY TO EARN on closings from all loan programs where adequate RESPA requirements are satisfied
OPTION TO PLACE MEMBER LOANS in your own portfolio
PROCESSING & UNDERWRITING
Partnership levels designed to match your needs
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Level 1
- Take the member’s mortgage loan application and outsource the back office.
- Engage your members in the application process and let CU Mortgage Express handle the other functions like processing, underwriting, closing and servicing.
- Your members complete the online application from the convenience of their homes, and you remain their main point of contact and collect their credit documents.
- Your members will receive automated loan status updates to keep them informed.
All of this enables you to focus on helping more members while we issue rates daily, prepare marketing materials and are available to assist you with questions as they arise, all with the flexibility to incorporate your portfolio loans along with the ability to choose to retain servicing on your portfolio loans.
Level 2
- Take the member’s mortgage loan application.
- Retain some processing and outsource the underwriting, closing and secondary market sale.
- We empower your staff to originate and process applications within your own lending department.
- CU Mortgage Express underwrites and closes the loan for you, and you have the flexibility to incorporate your portfolio loans along with the ability to choose to retain servicing on secondary market loans.
- Receive thhe opportunity to earn service-released income for sold mortgages to CU Mortgage Express and fee income (charged upfront as closing costs on LE/CD).
Level 3
- If you have the need, CU Mortgage Express Level 3 program offers full-time, experienced loan originators who work as an extension of your credit union, providing the highest quality service and best mortgage products available.
- You and your members work directly with CU Mortgage Express to assist them with their mortgage lending needs.
- Have the option for credit unions to place member loans in their own portfolio and earn 100% of the interest income.
TRAINING
Just another way of building our relationships, so everyone prospers
Our team of Partner Education Specialists provide ongoing training and information to your credit union mortgage team. When our partnership begins, they’ll assist with Onboarding, so you have the information you need to get off to a good start. Then throughout the partnership, they provide assistance and training on a variety of training topics. You also have access to a library of recorded webinars and training materials that you can review whenever it’s convenient. Plus, you can reach them via email or by phone for their expertise with specific questions.